BothCam Support

Help with dual-camera capture on iPhone

Contact support

Questions, bugs, or feedback about BothCam – Dual Camera? Email us — we typically reply within a few business days.

haitran2202@gmail.com

Please include your iPhone model, iOS version, and BothCam app version if reporting a bug.

About BothCam

BothCam records with the front and back cameras at the same time. Use PiP, side-by-side, or stacked layouts, apply filters, and save photos and videos locally on your device. No account is required.

BothCam Pro

  • Restore purchases:Open Settings or the paywall and tap "Restore Purchases" while signed in with the same Apple ID used to buy Pro.
  • Cancel subscription: iOS Settings → Apple ID → Subscriptions → BothCam Pro → Cancel. You keep access until the end of the paid period.
  • Refunds: Handled by Apple. Visit reportaproblem.apple.com.
  • Terms & Privacy: Terms of Use · Privacy Policy

Getting started

  1. Allow camera and microphone permissions when prompted.
  2. Choose Photo or Video mode and tap the shutter button.
  3. Switch layouts from the top toolbar (PiP, side-by-side, stacked).
  4. Open the gallery thumbnail to view past recordings.

Common questions

  • Dual camera not available: BothCam requires an iPhone that supports using front and back cameras together. Try restarting the app or updating iOS.
  • No sound in videos:Enable microphone permission in iOS Settings → BothCam, and turn on "Record audio" in app Settings.
  • Save to Photos:Enable "Save to Photos" in Settings and allow Photo Library access when prompted.